Clearing your browser cache

Why do I need to clear my browser cache?

Econveyance is a web application and from time to time we update the look and feel of the system. Whenever that happens, there might be temporary files (a.k.a. browser cache) that need to be cleared in order for econveyance to display properly.

What is browser cache?

Web caching is the caching of web documents (e.g., HTML pages, images) to reduce bandwidth usage, server load, and perceived lag. A web cache stores copies of documents passing through it; subsequent requests may be satisfied from the cache if certain conditions are met.(from wikipedia)

Okay, how do I clear my browser cache?

If you are using  IE8, Firefox or Chrome on Windows follow the steps below. If you are using other browsers or a Mac user, go to this page to get more instructions.

For Internet Explorer 8 on Windows:

• Inside IE8, press "Ctrl-Shift-Delete" to launch the "Delete Browser History" window.
• Only check "Temporary Internet files"
• Press "Delete" button.
• If you are already in econveyance, press "F5" to refresh the page.

For Firefox on Windows:

• Inside Firefox, press "Ctrl-Shift-Delete" to launch the "Clear All History" window.
• Set "Time range to clear" to "Everything".
• Only check "Cache"
• Press "Clear now" button.
• If you are already in econveyance, press "F5" to refresh the page.

For Google Chrome on Windows:

• Inside Chrome, press "Ctrl-Shift-Delete" to launch the "Clear Browsing Data" window.
• Only check "Empty the cache".
• Set "Clear data from this period" to "Everything".
• Press "Clear browsing data" button.
• If you are already in econveyance, press "F5" to refresh the page.